PRIVACY POLICY

1. Introduction

At Dr. D Clinic, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, book consultations, or use any of our services. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect various types of personal information depending on how you interact with us, including:

  • Personal Identification Information: This may include your name, email address, phone number, and home address when you fill out forms, sign up for services, or book appointments.
  • Health Information: In compliance with applicable laws, we may collect health-related information necessary for your consultations and treatments.
  • Payment Information: We collect payment details (e.g., credit card information) when you pay for services online.
  • Browsing Information: When you visit our website, we may collect non-personal data such as your IP address, browser type, device information, and pages visited via cookies.

3. How We Use Your Information

We use your personal information for:

  • Providing and improving our services.
  • Booking appointments and managing patient records.
  • Communicating with you about your inquiries, appointments, and treatments.
  • Processing payments and handling billing.
  • Sending you promotional offers, newsletters, and updates with your consent.
  • Analyzing website usage to enhance user experience.

4. How We Share Your Information

We may share your personal information with:

  • Third-party service providers: Who help us manage bookings, process payments, and conduct other business functions.
  • Legal authorities: If required by law to comply with legal obligations or to protect the safety of our patients and staff.
  • Business partners: With your explicit consent, for marketing and promotional purposes.

We do not sell or rent your personal information to any third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Track website usage and understand user behavior.
  • Improve website performance and personalize your browsing experience.

You can choose to disable cookies through your browser settings; however, this may affect how certain features of our website function.

6. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or alteration. Our website uses secure sockets layer (SSL) technology to ensure the secure transmission of your information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your personal information.
  • Request the deletion of your data (subject to legal requirements).
  • Opt-out of receiving marketing communications.

To exercise these rights, please contact us at drdmarketingclinic@gmail.com.

8. Third-Party Links

Our website may contain links to other sites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We recommend reviewing the privacy policy of every site you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

10. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us at:

  • Email: drdmarketingclinic@gmail.com
  • Phone: +603-6263 0920
  • Address: ATIVO Plaza, No. 1, PJU 9/1, Damansara Avenue, 52200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur